back, back pain, back injury, back strain, soar back, herniated disc, sciatica
 

Questions?
1-866-237-9608

Questions?
1-866-237-9608

Letters From Our Customers:

Questions?
1-866-237-9608


Questions?
1-866-237-9608


Questions?
1-866-237-9608


Questions?
1-866-237-9608



Product Safety Information

At MendMeShop we are committed to providing you with a safe and natural healing experience. Your safety is important to us and we take every step to ensure our therapeutic devices are manufactured with the highest quality materials and always meet or exceed compliance standards.

You should consult your doctor before use of any medical product.

Our knowledgeable customer advisors will be able to educate you with the right information about your chronic pain or injury and ensure you purchase only the product(s) you need. We are dedicated to healing you safely and always recommend that you discuss treatment options with your doctor before beginning any new therapy program.

Some restrictions, precautions and contraindications should be recognized before using any therapeutic device. Please refer to the MendMeShop product safety information below before using our products.

If you have any questions, contact our customer advisors at (705) 445-3505,
1-866-237-9608 or service@mendmeshop.com.

These cautionary notes are not intended to replace a health care professional’s advice. Should any negative reaction occur, discontinue use and contact your health care professional.


MendMeShop Ultrasound Safety Information

Lavender Infusion Ultrasound Gel Safety Information

Inferno Wrap™ Safety Information

Cold Compression Wrap Safety Information

Hot/Cold Compression Wrap Safety Information

MendMeShop Splints Safety Information



MendMeShop Ultrasound Safety Information

To reduce the risk of injury, burns, electrical shock, and/or fire, this product must be used in accordance with the following instructions:

  1. Keep out of reach of children and do not use on anyone under the age of 16 without express approval from a physician.
  2. Never use without ultrasound conductive gel.
  3. Never let your product plug-in and unattended.
  4. Never leave unit plugged in while not in use, or unattended while in operation.
  5. Keep unit clean to prevent cross-infection.
  6. Do not use in combination with other electronic equipment.
  7. Do not use when under the influence of alcohol, drugs or mind altering medication or when suffering from extreme fatigue.
  8. Do not submerge the unit in water or other liquid. If unit gets wet, place it in a dry area to dry out for at least 24 hours before attempting to use again.
  9. Consult your doctor or therapist before using this ultrasound device.
Contraindications

MendMeShop highly recommends that you consult a physician before using this ultrasound device. Use of this device is not recommended:

  • on patients with hemophilia, abnormal blood pressure, spina bifida, surgical laminectomies of the spine, malignancies, or infectious diseases
  • over infected tissue or bone
  • on areas that are not within a normal body temperature range (i.e. recently iced or heated areas)
  • over open sores, lesions, or sunburned skin
  • over implants of any sort including plastic, silicon, cement or metal (including metal mesh)
  • consult a physician before using this ultrasound device.
  • over the skull area or face
  • over areas suspected to be cancerous or pre-cancerous
  • over mucous membranes (mouth, nose, rectum, anus, vagina)
  • over numb areas of the skin
  • on patients with electronic implants such as pacemakers
  • over the midsection area of pregnant females (including lower back, abdomen, groin and lumbar area) or females suspected of being pregnant
  • directly over organs including sex organs, thyroid (upper front of neck), liver, stomach, lungs, spleen, bowels, kidneys, heart
  • for use anywhere above the neck (this includes over areas such as the eyes, ears and temple)
  • over areas injected with medication or a steroid (i.e. cortisone) within the last 30 days

If you are unable to use ultrasound due to any of the contraindications listed above, using an Inferno Wrap™ for Blood Flow Stimulation Therapy™ can achieve similar treatment results.



Lavender Infusion Ultrasound Gel Safety Information
MendMeShop Naturally Medicated Ultrasound Gel
  1. Gel is intended for external use only. Do not ingest.
  2. Gel contains natural anti-inflammatory ingredients that may react to sensitive skin. If irritation occurs discontinue use and call our customer service department.

Inferno Wrap™ Safety Information

To reduce the risk of injury, burns, electrical shock, and/or fire, this product must be used in accordance with the following instructions:

  1. Take care to avoid dehydration from overuse when using your Inferno Wrap.
  2. Do not plug device in and leave unattended.
  3. Keep out of reach of children.
  4. Do not use the while sleeping or unconscious.
  5. Do not use on a child or infant.
  6. MendMeShop is here to help you heal safely and naturally.
  7. This wrap is not to be used on or by any invalid or a person with poor blood circulation unless carefully attended.
  8. Regularly check your skin under the wrap for redness or reaction.
  9. Do not immerse your Inferno Wrap™ in water or any other liquid when plugged in.
  10. Remove Energy Web™ before washing.
  11. Do not use pins or other metallic means to fasten this pad in place.
  12. Never pull your wrap by the power cord.
  13. Do not attempt to diagnose or self-treat any disease or condition without direct supervision or advice of a physician.
Contraindications
    Use of this device is not recommended on patients who:

  • are pregnant
  • have hemophilia
  • have adrenal suppression
    Consult your physician before using this device if you have:

  • malignancy (including skin lesions)
  • circulatory diseases
  • recent acute joint injury or surgery
  • hot, swollen or excessively tender joint
  • implanted silicone or silicone prostheses
  • metal implants

Cold Compression Wrap Safety Information

Naturally pain relief with cold compression therapy products
  1. Do not keep the wrap on longer than 20 minutes as skin irritation may occur. If treating an area with limited skin, fat or muscle decrease time to 10 minutes.
  2. Do not use the wrap if you suffer from Raynaud’s, diabetes, sensitivity to cold or any medical condition with reduced blood flow to the arms or legs.
  3. Wait 60 – 90 minutes after a cold therapy treatment before beginning an ultrasound or Blood Flow Stimulation Therapy™ treatment, thereby allowing the body to return to normal body temperature.
  4. Do not sleep with ice pack on.
  5. If abnormal pain, swelling or unusual reactions are experienced while using this product, remove and discontinue use and seek advice from your medical professional.

Hot & Cold Compression Wrap Safety Information

Cold Compression Wrap Application
  1. Do not keep the cold wrap on longer than 20 minutes as skin irritation may occur. If treating an area with limited skin, fat or muscle decrease time to 10 minutes.
  2. Do not use the wrap if you suffer from Raynaud’s, diabetes, sensitivity to cold or any medical condition with reduced blood flow to the arms or legs.
  3. Wait 60 – 90 minutes after a cold therapy treatment before beginning an ultrasound or Blood Flow Stimulation Therapy™ treatment, thereby allowing the body to return to normal body temperature.
  4. Do not sleep with ice pack on.
  5. If abnormal pain, swelling or unusual reactions are experienced while using this product, remove and discontinue use and seek advice from your medical professional.
Hot Compression Wrap Application
  1. Overheating packs may cause expansion and reduce the effectiveness of the pack.
  2. After heating the pack, always check the temperature before placing it on the body.
  3. If abnormal pain, swelling or unusual reactions are experienced while using this product, remove and discontinue use and seek advice from your medical professional.

MendMeShop Night Splint Safety Information
MendMeShop Dorsal Night Splint
  1. Do not over extend the fascia when adjusting the splint. Set angle carefully to allow for a comfortable stretch.
  2. Do not walk or attempt to place weight on the foot while using the Dorsal Night Splint.
  3. Do not walk or attempt to place weight on the foot while using the Night Splint with Tread without approval from your physician.
  4. Do not use outdoors, or on slippery or uneven surfaces.
Contraindications
    Use of this device is not recommended on patients who have:

  • plantar flexion contracture greater than 10 degrees
  • uncontrollable, severe plantar flexion spasticity

Consult your medical professional before beginning any treatments.





Do you have more questions?


If you have any questions regarding our therapeutic products and your treatment options, please contact a MendMeShop Advisor for assistance. You can be assured all your questions will be answered in a thorough and courteous manner by our trained staff.

Within Continental US and Canada call toll 1-866-237-9608

Other countries call 1-705-445-3505

Email us at service@mendmeshop.com.

We strive to answer all emails within 24 hours. Often you will receive your response sooner.


Customer Service Hours
Monday to Thursday 8:00am to 8:00pm (EST)
Friday 8:00am to 7:00pm (EST)
Saturday and Sunday 11:00am to 6:00pm (EST)

 

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Questions?
1-866-237-9608